Service Commitment

Thank you for choosing the products of Wuhan HUAYI Power Technology Co., Ltd.! Our service goal is to provide customers with trust and convenience. HUAYI insists on the priciple of "customer first”, we are committed to providing you with high quality service.

We strictly implement the "after-sales service commitment", and we are convinced that systematic, comprehensive and quick service is the foundation of development. After years of continuous exploration and progress, we have formed  service concept of "customer-first, quality-oriented ". Our goal is to establish first-class service enterprise with strict management and advanced technology, we have formulated the quality policy of "standardizing management system, strictly controlling process, assuring product quality and supplying customer satisfaction" , HUAYI adheres to the principle of "customer first", builds the best service system, and provides customers with quality service!

Pre-sales

Improving quality, pursuing perfection;

Provide professional consulting service, dedicated salesmen and professional technical engineers to answer customers’ questions;

Make sure that customers can get detailed information about products;

Reasonable price;

Quotation stamped and confirmed by manager;

Welcome to visit HUAYI.

On-purchase

The contracts and technical agreements were singed by both parties;

Being trustworthy, following the requirements and ensuring successful implementation of contracts and technical agreements;

Focus on communication, actively communicate with users, take notes for users’ questions and schedules, offer necessary technical support;

Act quickly and efficiently, professional on delivery, installation, debugging and training.

After-sales

Professional after-sales service, pay attention to customers’ feedback about products;

Provide solutions within 24hours if the customers have any problem;

Professional researching and developing teams;

Different warranties for different products;

90-day warranties for repair.